In 2005 W. Chan Kim and Reneé Mauborgne
published the book “Blue Ocean Strategy”. They argue that whilst companies must
fight for their share of existing market with traditional competition based
strategies (Red Ocean Strategies), their performance will be limited by
sticking to these strategies.
The Blue Ocean Strategy is based on the
concept of creating a new market space with no (or little) competition. The
book studied over 150 strategic moves made by various companies to move or
create a business in the “Blue Ocean”. Companies did this by creating a new
markets (Starbucks) or by innovating to make the competition irrelevant (MacIntosh
Graphic User Interface).
In 1971 Starbucks charge $3 for a coffee in
a touristy market place in Seattle. Considering the number of coffee you could
make at home for $3 (£1.86) the idea of spend it on just one cup of coffee seemed
absurd, but customers didn’t just come for the coffee. What Starbucks offered
was a relaxing and sociable coffee bar where they could meet friends, buy a coffee
and sit down to talk. Starbuck created a market for coffee shop focusing on a
social and relaxed atmosphere that didn’t exist at the time.
Using Command-Line Interface (CPI) took
lots of training and practise to perfect, so when MacIntosh created the first
Graphic User Interface (GUI) it was set to obsolete it predecessor. MacIntosh
released the first commercially computers using a GUI meaning most people could
use a personal computer without being formally trained making it far more
appealing than other systems, which later disappeared from the market.
Of course “Blue Oceans” attract many people
to have a look and take a swim. Now, Starbucks is just
one of a long list of successful coffee shop chains and the MacIntosh GUI is
not alone either. An attractive market will always interest others to seek a
stake in it, but it is necessary for firms to differentiated themselves from
others and seek the blue oceans of new market if they want to sustain a high
performance and competitive edge.